Topic 1: CX Rules – Amazon makes it a little more difficult to buy – so you won’t be disappointed. Amazon has made several subtle changes in response to the current economic environment. Specifically, their…

Topic 1: Community Rant – Helping your clients with finances. We cannot believe that there are “experts” recommending that you lower your rates, forgive debts, and be the financial support for your clients in the…

We start with a nerdy technology catch-up. Topic 1: The Channel Gets a Boost We all know that there’s been a spike in spending as the first response to the big stay-at-home orders. So most…

Intro chit-chat is all about baseball and getting back to “normal.” Topic 1: 3D Printing Comes to the Rescue We had earlier said that 3D printing was no longer interesting. Well, now it’s interesting again!…

We’re staying positive in our home offices. But we’ve all got lots of online activity scheduled. Mentioned: Dave and Sharon’s how-to video on hosting a virtual party: https://www.youtube.com/watch?v=Vwt6hYdwUD8 and how to be a good guest…

We have a special guest this week – Marie Rourke, Channel Chief Chief Channel Strategist at WhiteFox Marketing Inc. So after our catch-up on what we’re doing under quarantine, we jump in. Topic One: Tim…

First, a note from listener Chris. Issue clarification Link:  https://www.informationweek.com/cdc-plagued-by-virus-of-a-different-strain/d/d-id/1051659   Topic 1: Louisiana Secretary of State on Defining MSPs We do a little analysis on Dave’s interview on his Business of Tech podcast. What…

What?! Episode 50 of the Killing IT Podcast! We’re almost at the one year mark. And we really appreciate your listenership. Topic 1: Coronavirus / Covid-19 and Traveling Today All of us travel a lot….

Karl’s out this week in Cambodia, so Dave and Ryan are the hosts this week. Topic One: ChannelPro State of the Channel Info ChannelPro released their “State of the Channel” report. Dave and Ryan focus…

Topic 1: Cloud Neutrality You’ve heard of Net Neutrality. This is pretty much the same thing, with the premise that access to the cloud suffers the same potential problems. Dave’s favorite quote: “It would be…